Privacy & Data Protection

Privacy Policy roll996 –
Your Personal Data Protection

Roll996 is committed to protecting the personal data of every member. This Privacy Policy clearly outlines how we collect, use, store, and safeguard your information in line with best data protection practices.

Updated: 1 January 2026
256-bit SSL Encryption
0 Data Sold to Third Parties
24/7 Security Monitoring
PDPA Malaysian Act Compliance
30 days Data Request Response

How roll996 Protecting Your Privacy

Six core pillars of personal data protection we practise every day to maintain the trust of roll996 members

End-to-End Data Encryption

All data transmitted between your device and roll996 servers is protected by 256-bit SSL encryption. Bank card details, account numbers, and passwords are never stored in plain text.

Secure Data Storage

Member data is stored on servers protected by multi-layered firewalls, strict access controls, and real-time threat monitoring. Internal access to user data is restricted and audited.

User Data Controls

You have the full right to access, correct, or request deletion of your personal data. All requests are processed within 30 calendar days through official roll996 support channels.

No Sale of Personal Data

Roll996 does not sell, rent, or transfer member personal data to any third party for marketing or other business purposes. Your data is used solely for the purposes stated in this policy.

Legal Compliance

Roll996's data protection practices comply with the Malaysian Personal Data Protection Act (PDPA). We continuously update our internal procedures in line with the latest developments in data protection legislation.

Your Communication Preferences

You can control the types of promotional communications you receive from roll996. Unsubscribe from promotional emails at any time via your account settings or by contacting our support team.

roll996 Privacy Commitment

This Privacy Policy describes how roll996 handles personal data. By using our platform, you agree to the collection and use of information as described below. We respect your privacy and only collect data that is genuinely necessary to deliver the best service to you.

1. Introduction

Roll996 ("we", "the platform") is the operator of the website accessible at roll996.pro. We take our responsibility seriously when it comes to protecting the privacy and personal data of every user who registers or uses our platform.

This Privacy Policy is drafted in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and international best practices in data handling. It outlines the types of data we collect, why we need it, how we use it, and the rights you hold regarding your personal data.

If you have any questions or concerns about privacy after reading this policy, please contact us through the channels listed in section 11 below. We will endeavour to respond to all enquiries within 30 working days.

2. Personal Data We Collect

Roll996 collects several categories of personal data depending on the nature of your interaction with our platform. Below is a summary of the data types and the reasons they are collected:

Data Category Example Information Reason for Collection
Identity Data Full name, identification number, date of birth Identity verification (KYC) and age eligibility
Contact Data Phone number, email address Account communications and security notifications
Financial Data Bank name, account number (partially masked) Deposit and withdrawal processing
Technical Data IP address, browser type, operating system Account security and fraud detection
Usage Data Game records, betting history, session duration Regulatory compliance and responsible gambling
Communication Data Live chat logs, support emails Service quality and complaint resolution

We also collect data you provide voluntarily, such as feedback, service ratings, or additional information submitted during the KYC verification process. All data collected is the minimum necessary to deliver a safe and reliable service.

3. How We Use Your Personal Data

The personal data we collect is used exclusively for legitimate and transparent purposes. Specifically, we use your data to:

  • 3.1 Account Management: Creating, verifying, and managing your member account, including secure login and password recovery.
  • 3.2 Transaction Processing: Processing deposits via FPX, DuitNow, and e-wallets, and accurately and securely settling withdrawals to your registered bank account or e-wallet.
  • 3.3 Identity Verification (KYC): Verifying your identity to meet regulatory compliance requirements and ensure the safety of all platform users.
  • 3.4 Fraud Prevention: Identifying and blocking suspicious activity, money laundering, or platform abuse using transaction pattern and behavioral analysis.
  • 3.5 Customer Support: Providing effective support when you contact our team via Live Chat or email.
  • 3.6 Responsible Gaming: Monitoring usage patterns to identify signs of problem gambling and offering appropriate self-control tools.
  • 3.7 Promotional Communications: Sending you information about bonuses, promotions, and exclusive offers relevant to you — subject to your communication preferences.
  • 3.8 Platform Improvement: Analyzing usage data in aggregate (not individually) to improve user experience, website performance, and game offerings.
Our Data Processing Principles

Roll996 only processes your personal data where a valid legal basis exists — whether for the performance of a contract, compliance with a legal obligation, the platform's legitimate interests, or based on your explicit consent. We do not make automated decisions that materially affect you without human review.

4. Data Sharing with Third Parties

Roll996 does not sell your personal data to any third party. However, in the course of operating the platform, we may share necessary data with the following categories of parties:

  • 4.1 Payment Provider: FPX, DuitNow, Touch 'n Go, and other e-wallet providers receive only the transaction information necessary to process your payment.
  • 4.2 Game Provider: Third-party gaming platforms integrated with roll996 receive only the minimum session data required to operate games properly.
  • 4.3 KYC Services: Trusted third-party identity verification providers help us securely verify member identification documents.
  • 4.4 Regulatory Authority: We may disclose data to law enforcement authorities or regulators when required by Malaysian law or a valid court order.
  • 4.5 Infrastructure Provider: Cloud computing and hosting service providers that store your data are bound by strict confidentiality agreements and security standards set by roll996.

All third parties that receive data from roll996 are required to sign a data processing agreement obligating them to handle your information at a security standard equivalent to or higher than our own.

5. Cookies & Tracking Technologies

Roll996 uses cookies and similar tracking technologies to enhance your experience on our platform. The following types of cookies are used:

  • Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
  • Functional Cookies: Saving your preferences such as language, display settings, and game preferences for ease of use.
  • Analytics Cookies: Helping us understand platform usage patterns in aggregate for improvement purposes. This data is not linked to your personal identity.
  • Performance Cookies: Optimizing page load speed and overall platform performance for a smoother user experience.

You can manage cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of some parts of the roll996 platform. Session cookies are deleted automatically when you close your browser, while persistent cookies are stored for the duration specified in their respective settings.

6. Data Security

Roll996 continuously invests in security infrastructure to ensure your personal data remains protected at all times. Our technical and organisational security measures include:

  • 256-bit SSL/TLS encryption for all data transmissions
  • Two-factor authentication (2FA) available for all member accounts
  • Real-time 24/7 security monitoring and threat detection
  • Regular security audits and penetration testing
  • Least-privilege access control for internal staff
  • Regular data backup procedures and a tested disaster recovery plan
In the Event of a Data Breach

In the event of any security breach that materially affects your personal data, roll996 will notify you via email or in-platform notification within a reasonable timeframe after we become aware of the incident, in accordance with applicable legal requirements.

7. Data Retention Period

Roll996 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by law:

  • 7.1 Active Account Data: Retained for as long as your account is active and for an additional period after account closure to meet audit and regulatory compliance requirements.
  • 7.2 Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial and tax legal requirements.
  • 7.3 Communication Logs: Live chat and support email records are retained for 2 years for complaint resolution and quality control purposes.
  • 7.4 KYC Data: Identity verification documents are retained for a minimum of 5 years after account closure in accordance with anti-money laundering (AML) requirements.

Once the specified retention period has elapsed, your personal data will be securely deleted or anonymised using approved procedures.

8. Your Rights Regarding Personal Data

As a registered roll996 user in Malaysia, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 30 days.

Right to Rectification

If your data is inaccurate or incomplete, you may request a correction through your account settings or via customer support.

Right to Erasure

You may request the deletion of your personal data, subject to legal retention obligations that may prevent immediate erasure.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing any reason.

Right to Data Portability

You may request your personal data in a structured, machine-readable format for transfer to another service provider.

Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data while a query or complaint is being resolved.

To exercise any of the above rights, please contact the roll996 support team via live chat or our official email. We may need to verify your identity before processing your request to ensure the security of your data.

9. Children's Privacy

The roll996 platform is strictly for individuals aged 18 years and above. We do not intentionally collect or store personal data from minors. If we discover that data has been collected from an individual under the age of 18, the account in question will be closed and the data will be deleted immediately.

If you believe a child has registered an account at roll996, please notify us immediately via our support email and we will take prompt action.

10. Privacy Policy Amendments

Roll996 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make material amendments, we will:

  • Updating the "Last Updated" date at the top of this policy
  • Displaying clear notices on the roll996 platform
  • Sending notifications via your registered email for significant amendments

Continued use of the roll996 platform after any amendment takes effect constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

11. Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please contact us through the following channels:

  • Live Chat: Available 24/7 directly within the roll996 platform for immediate responses.
  • Privacy Email: [email protected] — for privacy-specific enquiries and data requests.
  • General Support Email: [email protected] — for all general enquiries.
  • FAQ Page: Visit FAQ page for answers to frequently asked questions about privacy.

We are committed to responding to all privacy-related inquiries within 30 working days from the date of receipt. For more complex cases requiring further investigation, we will update you on the progress within the same timeframe.

Your Privacy, Our Priority

Roll996 believes that member trust is our most valuable asset. We will never sell, rent, or disclose your personal data to unrelated parties. Every data-related decision we make always prioritises your interests and security as a valued roll996 member.

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Register a roll996 Account Today

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