Terms and Conditions
roll996 – Platform Usage Guide

1. Introduction & Acceptance of Terms

Roll996 is an online entertainment platform operating under the domain roll996.pro. This platform provides a range of entertainment services including slot games, live casino, bingo, sports betting, and esports to eligible users.

These Terms and Conditions govern all aspects of roll996 platform usage, including account registration, deposits and withdrawals, use of bonuses and promotions, and all gaming activities. This document should be read together with Privacy Policy and Responsible Gaming Policy which together form the complete agreement between you and roll996.

Roll996 reserves the right to update or amend these Terms and Conditions at any time. Amendments take effect immediately upon being posted on the platform. It is your responsibility to review this document periodically. Continued use of the platform after any amendment constitutes acceptance of the updated terms.

2. Eligibility & Account Registration

To register and use roll996 services, you must meet all of the following requirements:

• 2.1 Minimum Age: You must be at least 18 years at the time of registration. roll996 does not permit underage individuals to use this platform in any capacity.
• 2.2 One Account Only: Each individual is permitted to hold only one (1) active account at roll996. Registering multiple accounts using the same name, phone number, email address, bank account number, or IP address is strictly prohibited.
• 2.3 Accurate Information: All information provided during registration must be truthful, accurate, and current. roll996 reserves the right to request identity verification documents (KYC) at any time to verify your identity.
• 2.4 Legal Capacity: You must have full legal capacity to enter into a binding agreement and must not be prohibited by any local law from participating in online gambling activities.
• 2.5 Personal Registration: Accounts may only be registered for your own personal use. Registering on behalf of another person or using another person's identity is strictly prohibited and may result in legal action.

Roll996 reserves the right to reject any registration application without providing a reason. roll996's decision regarding member eligibility is final.

3. Account Security

You are fully responsible for all activity that occurs in your account, regardless of whether it was carried out by you or a third party. This responsibility includes:

• 3.1 Keeping your password and account login credentials confidential at all times.
• 3.2 Not sharing your login credentials with any party, including family members.
• 3.3 Notify roll996 immediately via live chat if you suspect your account has been accessed without authorization.
• 3.4 Ensuring that devices used to access roll996 are protected against unauthorized access.

Important notice: roll996 will never ask for your password via email, live chat, or any other channel. If you receive such a request, please report it to our support team immediately as it may be a fraud attempt.

4. Deposit & Withdrawal

Roll996 supports the following payment methods for deposits and withdrawals:

• FPX (Online Bank Transfer)
• DuitNow (Instant interbank transfer)
• Touch 'n Go eWallet
• Other e-wallet methods listed on the platform

Deposit will be credited to your account automatically upon transaction confirmation by the payment provider. In most cases, deposits via DuitNow and FPX are processed in under one minute.

Withdrawal will be processed within 10 to 30 minutes after the request is submitted, subject to completed KYC verification. Minimum and maximum withdrawal limits are as stated in your account portal. Withdrawals may only be made to a bank account or e-wallet registered in the same member's name.

• 4.1 Your first deposit must use the same payment method that will be used for your first withdrawal.
• 4.2 roll996 does not charge any processing fees for standard deposits or withdrawals. However, third-party payment providers may impose their own fees.
• 4.3 roll996 reserves the right to request proof of ownership of a payment method before approving the first withdrawal.
• 4.4 Any attempt to process a withdrawal using a payment method different from the original deposit may result in processing delays and additional review.

5. Bonuses & Promotions

Roll996 offers a variety of bonuses and promotions from time to time. All bonus offers are subject to the specific terms stated alongside each promotion. The general terms applicable to all bonuses are as follows:

• 5.1 Wagering Requirement: All deposit bonuses and welcome bonuses are subject to minimum wagering requirements before withdrawal is permitted. The wagering requirement rate will be clearly stated in the terms of each promotion.
• 5.2 One Bonus at a Time: Only one active bonus is permitted at a time. Activating a new bonus will automatically cancel any existing bonus.
• 5.3 Bonus Abuse Policy: Any attempt to exploit or abuse the roll996 bonus system — including opening multiple accounts, coordinating bets, or collaborating between accounts — is strictly prohibited and will result in account closure and cancellation of all associated wins.
• 5.4 Validity Period: All bonuses have a set validity period. Bonuses not used within that period will expire automatically without compensation.
• 5.5 Final Decision: All roll996 decisions regarding bonus eligibility, wagering calculations, and promotion verification are final.

6. Game Rules

All games offered at roll996 — including slots, live casino, bingo, and sports betting — are subject to specific rules available in their respective sections on the platform. In general:

• 6.1 All slot games use independently audited Random Number Generators (RNG). Game results are final and cannot be disputed on technical grounds unless they result from a roll996 system failure.
• 6.2 In the event of a technical disruption during a live casino game, roll996 will use data from the game server to determine a fair outcome. If an outcome cannot be determined, the wager will be returned to the member.
• 6.3 Sports wagers that have been submitted cannot be cancelled or amended. The outcome of all sports bets is based on official results issued by the relevant sports governing body.
• 6.4 roll996 reserves the right to void or reject any wager deemed to have suspicious grounds, including wagers that exploit clear pricing (odds) errors.

7. Responsible Gaming

Roll996 takes responsible gaming seriously. We provide the following self-control tools for all members:

• Self-set daily, weekly, and monthly deposit limits
• Maximum loss limit within a specified period
• Self-cooling option (cool-off period) from 24 hours to 6 months
• Permanent self-exclusion if required

If you or someone you know is showing signs of a gambling problem, please visit the Responsible Gaming for guidance and support resources. roll996 does not accept wagers from individuals who have registered for self-exclusion.

8. Prohibitions & Usage Restrictions

The following are strictly prohibited on the roll996 platform:

• 8.1 Registering or using an account on behalf of another person without valid written authorization.
• 8.2 Using automation software, bots, scripts, or any tools that provide an unfair advantage in gameplay.
• 8.3 Conducting money laundering or any suspicious financial activity through the roll996 platform.
• 8.4 Colluding with other members to exploit bonuses, promotions, or game systems.
• 8.5 Posting content that is offensive, threatening, or harassing toward other members or roll996 staff.
• 8.6 Accessing the platform from regions prohibited by local laws.

Violation of any of the above prohibitions may result in immediate account suspension or closure, cancellation of all associated bonuses and wins, and potential legal action depending on the severity of the violation.

9. Liability Limits

Roll996 shall not be liable for any indirect losses, business losses, or loss of profits arising from the use of or inability to use our platform, including but not limited to:

• Service disruptions caused by system maintenance or circumstances beyond our control
• Payment processing delays or failures by third-party providers
• Data loss due to device failure or the user's internet connection
• Actions or omissions by third-party game providers

Roll996's maximum liability to any member under any circumstances is limited to the net deposit amount made by that member in the 30 days prior to the claim arising.

10. Amendments to Terms

Roll996 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time and at our sole discretion. Material amendments will be communicated to members via in-platform notifications or registered email at least 7 days before taking effect, except for amendments required by law which may take effect immediately.

Continued use of the roll996 platform after the effective date of any amendment constitutes acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and withdraw any remaining balance.

11. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the roll996 team is ready to assist you through the following channels:

• Live Chat: Available 24/7 directly within the roll996 platform — the fastest way to get answers.
• Support Email: [email protected] — response within 24 hours.
• FAQ Page: Visit FAQ page for answers to frequently asked questions.

For more information on how we manage your personal data, please read our Privacy Policy for information on gaming control tools, refer to the Responsible Gaming.